Terms of Service

Welcome to Urbniva. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase.


1. General Information

Urbniva is an independent online retailer specializing in high-quality office chairs. These Terms of Service apply to all users of the website and all purchases made through our online store.

By using our site, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.


2. Product Information

We strive to provide accurate product descriptions, specifications, and images. However, slight variations in color, size, or material may occur due to manufacturing or display differences.

All product prices, availability, and specifications are subject to change without notice, but we make every effort to keep information accurate and up to date.


3. Orders and Payment
• Orders are considered confirmed once payment is successfully processed.
• We accept payments via the methods listed on our website (e.g., credit card, PayPal).
• All payments are processed securely, and we do not store your payment information on our servers.


4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on delivery times, shipping methods, international shipping, and potential customs duties.


5. Returns, Exchanges, and Refunds

Please refer to our Return & Exchange Policy for instructions and conditions regarding returns, exchanges, and refunds.


6. Warranty

All products come with a limited warranty as described on the product page. Warranty coverage is subject to proper use, maintenance, and adherence to the assembly and care instructions.


7. Limitation of Liability

To the maximum extent permitted by law, Urbniva is not liable for:
• Any indirect, incidental, or consequential damages arising from the use of our products or website.
• Any delays, damages, or losses caused during shipping by third-party logistics providers.
• Any misuse, improper assembly, or unauthorized modification of our products.


8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Urbniva or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.


9. Privacy and Data Protection

We handle your personal information in accordance with our Privacy Policy. By using this site, you consent to the collection, use, and storage of your information as described.


10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the People’s Republic of China. Any disputes arising from or related to these Terms or your use of our website shall be submitted to the competent court with jurisdiction over Anji County, Huzhou City, Zhejiang Province, China.


11. Modifications

We reserve the right to update or modify these Terms of Service at any time. The updated version will be posted on our website, and changes take effect immediately upon posting.


Contact Information
If you have questions about these Terms of Service, please contact us at:
• Email: onlineservice@urbniva.com